How The Online Delivery Landscape Is Changing For Customers

In today’s world, it’s rare that someone will buy an item online and not mind too much about when it arrives – people want their product as soon as possible after they have paid for it. And rightly so, because if e-commerce is truly going to defeat its brick-and-mortar rival, then fast and reliable shipping is the only way to make sure of that.We all know that Amazon is the undisputed king of e-commerce, so if you’re going up against them, you better have some good tricks up your sleeve. This is especially true right now more than ever with Amazon delivering items via drones with Prime Air (plans for a drone hive building are currently being proposed). However, there are a lot of interesting developments happening within online delivery which don’t involve drones, even if drones are on-trend now.


Wasteland Express Delivery Service is a board game for 2 to 5 players published by Pandasaurus Games in 2017. Designed by Jon Gilmour, Matt Riddle, and Ben Pinchback, the players in the game are couriers in a post apocalyptic wasteland, racing to complete deliveries across a scorched landscape faster than their opponents. Players obtain cargo, such as guns, food and water, through purchase or by taking them from raider trucks which periodically attack the players. Players fulfill private contracts to obtain money and new upgrades to their truck’s abilities, while the first player to complete three publicly available contracts, which range from digging up treasure to hauling a nuclear warhead across the country, wins the game.

Players compete to deliver guns and other goods from one place to another across the post-apocalyptic landscape, completing deliveries, upgrading their trucks, and recruiting allies, while dealing with random events which happen each turn. Players can also battle raiders, make trades at outposts, and complete missions on behalf of different factions in the game.Players have the choice of one of five available drivers to play, each of which has its own unique backstory, starting abilities, and rig. The game can be played in a campaign mode, which features story based scenarios.Delivery is the process of transporting goods from a source location to a predefined destination. There are different delivery types. Cargo are primarily delivered via roads and railroads on land, shipping lanes on the sea and airline networks in the air. Certain specialized goods may be delivered via other networks, such as pipelines for liquid goods, power grids for electrical power and computer networks such as the Internet or broadcast networks for electronic information.

The general process of delivering goods is known as distribution. The study of effective processes for delivery and disposition of goods and personnel is called logistics. Firms that specialize in delivering commercial goods from point of production or storage to point of sale are generally known as distributors, while those that specialize in the delivery of goods to the consumer are known as delivery services. Postal, courier, and relocation services also deliver goods for commercial and private interests.Most consumer goods are delivered from a point of production through one or more points of storage to a point of sale, where the consumer buys the good and is responsible for its transportation to point of consumption. There are many variations on this model for specific types of goods and modes of sale. Products sold via catalogue or the Internet may be delivered directly from the manufacturer or warehouse to the consumer’s home, or to an automated delivery booth. Small manufacturers may deliver their products directly to retail stores without warehousing.

Some manufacturers maintain factory outlets which serve as both warehouse and retail store, selling products directly to consumers at wholesale prices. Building, construction, landscaping and like materials are generally delivered to the consumer by a contractor as part of another service. Some highly perishable or hazardous goods, such as radioisotopes used in medical imaging, are delivered directly from manufacturer to consumer.Home delivery is often available for fast food and other convenience products, e.g. pizza delivery. Sometimes home delivery of supermarket goods is possible. A milk float is a small battery electric vehicle, specifically designed for the delivery of fresh milk. A new form of delivery is emerging on the horizon of the internet age: Delivery by the crowd e.g. crowd delivery. In this concept an individual not necessarily contracted by the vendor performs the delivery of goods to the destination. Sometimes, private courier companies will also deliver consumer goods on a regular basis for companies like E commerce businesses.

The consumer demand for Supermarkets to deliver to their door created the need for a mixed temperature controlled vehicle on 3.5T chassis. These vehicle bodies were initially built with the traditional GRP sandwich panels but as more damage resistant lightweight materials with better insulation properties have become available companies have been developing Advanced Home Delivery Vehicles. The 2012 Commercial Vehicle Show in the UK saw the new JDC PolyBilt design, one of the latest of these “Plastic” bodies that can also be recycled at the end of its service life unlike the traditional GRP which ends up as landfill.Vehicles are often specialized to deliver different types of goods. On land, semi-trailers are outfitted with various trailers such as box trailers, flatbeds, car carriers, tanks and other specialized trailers, while railroad trains include similarly specialized cars. Armored cars, dump trucks and concrete mixers are examples of vehicles specialized for delivery of specific types of goods. On the sea, merchant ships come in various forms, such as cargo ships, oil tankers and fishing boats. Freight aircraft are used to deliver cargo.

Often, passenger vehicles are used for delivery of goods. These include buses, vans, pick-ups, cars, motorcycles and bicycles. A significant amount of freight is carried in the cargo holds of passenger ships and aircraft. Everyday travelers, known as a casual courier, can also be used to deliver goods.Delivery to remote, primitive or inhospitable areas may be accomplished using small aircraft, snowmobiles, horse-drawn vehicles, dog sleds, pack animals, on foot, or by a variety of other transport methods.Some products are delivered to consumers on a periodic schedule. Historically, home delivery of many goods was much more common in urban centres of the developed world. At the beginning of the 20th century, perishable farm items such as milk, eggs and ice, were delivered weekly or even daily to customers by local farms. Milkmen delivered milk and other farm produce.

With the advent of home refrigeration and better distribution methods, these products are today largely delivered through the same retail distribution systems as other food products. Icemen delivered ice for iceboxes until the popularization of home refrigerator rendered them obsolete in most places. Similarly, laundry was once picked up and washed at a commercial laundry before being delivered to middle class homes until the appearance of the washing machine and dryer. Likewise deliveries of coal and wood for home heating were more common until they were replaced in many areas by natural gas, oil, or electric heating. Some products, most notably home heating oil, are still delivered periodically. Human blood may be delivered to hospitals on a periodic schedule.

Far More Convenient Delivery

It’s a fairly common practice that anything you order online is sent to a specific location, such as a home or workplace. But there are delivery companies working with online retailers who want to switch up this concept of a fixed shipment spot. A company called On the dot gives consumers the option of a package being delivered to wherever they want, be it under a bridge or on a street corner, for example. Using push bike couriers and GPS tracking, On the dot’s business model, is something that knocks down the idea of shoppers having to obey to company timeslots. Insider Trends spoke with the company’s sales and marketing manager, Laura-Jayne Winning,:

“We live in an “always on” world, where we can do our banking at midnight, the weekly shop in the park from our smartphone and pick a new outfit from our office desk. Retail has changed profoundly – gone are fixed opening hours, and restrictions on purchase times,” says Laura-Jayne. “We are taking the step of bringing delivery fully into this omnichannel world. On the dot helps empower customers by offering deliveries on their terms and reminding retailers who makes the rules in omnichannel retail.”

Try Before You Buy

E-commerce stores might have solid prices and a wide selection of products, but what good is that if the customer receives an item that isn’t what they expected when seeing it online? This happens all the time, particularly with fashion, as customers perhaps misread size details, or the color just wasn’t the same as on the computer screen. The store has to refund or send another item, the customer isn’t particularly happy, and the process is dragged out for several more days. This is where brick-and-mortar shopping is so advantageous, as the dimensions and color of the item are instantly visible.

This notion of seeing something before purchase has mercifully been extended to areas like printing, as well. For example, print24 is one such company offering customers a screen proof or even a paper proof for items such as flyers or business cards. This occurs before the real printing has begun, which means any problems with color or size can be quashed early on, and no messy refunds have to take place.

Not in the Air or on Land

Although it’s on a much larger scale than simply a pair of jeans or a new lamp, a pipeline system designed by Mole Solutions is currently underway. The underground transport will be used for heavy freight, but this is a fascinating solution to cut down delivery times due to above-ground issues (traffic, weather, etc.). The system reminds us somewhat of the Hyperloop program designed by Elon Musk, albeit with humans being transported through a tube above ground. Still, fast deliveries via a tube network – especially one underground – is an exciting prospect for the future.

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